Privacy Policy
CellRegen collects certain information from you when you use the Website. This Privacy Policy explains how we handle any data we collect that could be used to identify you, either directly or indirectly (“Personal Data”), such as your name, credit card information, and email address. All terms in this Privacy Policy have the same meaning as those in the CellRegen Terms of Use.
What We Collect and How We Collect It
We collect information you provide through the Website, such as when you purchase CellRegen Products, create an account, contact us, or write a review. This may include Personal Data such as your name, mailing address, and credit card information.
When you use the Website, we also collect the IP address(es) of the device(s) you use to access the Website.
Additionally, we may collect data regarding your use of the Website, such as the type of operating system and browser you use, the frequency of your visits, and performance data. This information is not linked to any Personal Data, and we do not track your physical location.
We do not collect more information than is reasonably necessary to enable you to use the Website, purchase CellRegen Products, and for us to provide and improve the Website.
How We Use Personal Data
CellRegen uses Personal Data to process purchases of CellRegen Products, respond to your questions and requests, and communicate with you regarding your purchases and/or account, special offers, and products we may offer in the future (collectively, the “Uses”).
How We Store Personal Data and For How Long
CellRegen stores all Personal Data via cloud services or other technologies provided by third parties with whom we have contracted for this purpose. These third parties do not use or have access to your Personal Data beyond cloud storage and retrieval.
We may also store some or all Personal Data on our own secure on-site servers or other internally hosted technologies.
We retain Personal Data for as long as reasonably necessary to maintain your account, comply with our legal obligations (including law enforcement requests), fulfill contractual obligations, meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, and enforce our Terms of Use.
Third-Party Use and Storage of Personal Data
We currently use Shopify to process online payments for CellRegen Products. Shopify will collect and process some Personal Data for these purposes. Shopify may use your personal information when charging you for any products and services, and this is governed by their terms and conditions along with other policies.
We may also provide Personal Data to additional third parties, but only to the extent necessary to provide you with the Website or with your express permission.
If CellRegen is acquired by or merges with another entity, we will provide Personal Data to that entity, but only under terms that offer protection comparable to those provided under this Privacy Policy.
We will also disclose Personal Data in the following circumstances: (i) if required by law enforcement or judicial authorities, or to cooperate with a law enforcement investigation; (ii) if we have a good faith belief that we are required or permitted to do so by law or legal process; (iii) to protect our rights, reputation, property, or the safety of us or others; (iv) to defend or enforce our rights or your obligations; (v) if the disclosure is required by mandatory professional standards; (vi) to a third party with your prior consent; or (vii) if we are under a duty to disclose or share Personal Data to enforce or apply any contracts or agreements that may exist between you and us, including this Privacy Policy or our Terms of Use. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
Your Rights Regarding Your Personal Data
You have the following rights regarding your Personal Data. You may make requests to CellRegen as outlined below by contacting us at contact@cellregen.co.uk. We will respond in a timely manner, but no later than one month from the date of your request.
- Right to Access: You may request copies of your Personal Data. A small fee may be charged for this service.
- Right to Rectification: You may request that CellRegen correct any inaccurate Personal Data and complete any incomplete information.
- Right to Erasure: Under certain conditions, you have the right to request the erasure of your Personal Data. Please note that erasing Personal Data may affect your ability to use the Website and purchase CellRegen Products.
- Right to Restrict Processing: Under certain conditions, you have the right to request that CellRegen limit or stop processing your Personal Data. This may affect your ability to use the Website.
- Right to Object: Under certain conditions, you have the right to object to the processing of your Personal Data.
- Right to Data Portability: You have the right to request that CellRegen transfer your Personal Data to another organization or directly to you, under certain conditions.
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. We may collect information from you automatically through cookies or similar technology when you use the Website. For further information, see ALLABOUTCOOKIES.ORG.
CellRegen uses cookies in various ways to enable and enhance your use of the Website, including keeping you signed in, offering and processing coupon codes, and prompting messages for returning users.
You may use your browser settings to choose not to accept cookies and to delete cookies from your browser (see allaboutcookies.org for instructions); however, doing so may affect your ability to use the Website.
Legal Basis for Collecting and Processing Personal Data
For residents of the European Union, our legal basis for processing Personal Data is your consent. In certain circumstances, we may process Personal Data if CellRegen has a legitimate interest in doing so, provided this does not infringe on your rights. When processing Personal Data for our legitimate interests, we will consider and balance any potential impact on you and your rights under data protection and other relevant laws.
Contacting CellRegen
If you have any questions regarding this Privacy Policy, please contact us at:
Email: info@cellregen.us
Data Protection Authority
If you are a resident of the European Union and believe that CellRegen has not adequately addressed your concerns regarding Personal Data or this Privacy Policy, you have the right to file a complaint with your Data Protection Authority.